Platform
Resources
Company
Partnerships

Lucinity Platform

Case Management
Alerts, investigations, and reporting in one platform for faster, smarter FinCrime Prevention
Luci AI Copilot
Take FinCrime investigations from hours to minutes with Luci, your AI copilot that automates and simplifies complex investigations
Luci AI Copilot Plugin
System-agnostic, AI copilot plugin for your current enterprise ecosystem that provides instant value
Customer 360°
A comprehensive view of customers, seamlessly integrating KYC, transactional, and behavioral data
Regulatory Reporting
Streamlines the generation and submission of regulatory reports with consistency, completeness, and quality
Transaction Monitoring
Detect all types of FinCrime in one place through Scenario-based and AI-based monitoring

Lucinity Resources

Case Manager Assessment
How Sophisticated Is Your Case Management System? Take the Quiz
Insights
Our blogs and thought leadership
Videos and Podcasts
Library of videos, webinars, and podcasts
Press
Lucinity news, media mentions, and press kit
Guides and Downloads
Downloadable infographics, whitepapers, and guides
Events
Browse our calendar to see where we'll be in Europe and North America
Case Studies
The results of Lucinity's work with our clients
API Documentation
Lucinity’s modern and open APIs make integration easy

Lucinity

About us
We Make Money Good with faster, smarter FinCrime Prevention
Leadership Team
The team of experts driving Lucinity’s growth
Work with us
See our open positions
Security
Security and compliance is in our DNA
Contact us
Drop us a line

Partnerships Program
Overview of Lucinity's Partnerships Program
Microsoft
Lucinity available on Microsoft's Azure Marketplace
Resistant AI
AI-Based Detection
Sift
Real-Time Fraud Screening
Neterium
Real-Time Transaction and Counterparty Screening
Facctum
Real-Time Watchlist Screening
Knights Analytics
AI-Driven Data Quality and Analysis

Try It Yourself Book a Demo

How Sophisticated Is Your Case Management System?

Efficient case management is the backbone of productive, accurate, and auditable financial crime investigations. But how well does your current system support your compliance operations? Are you leveraging automation, AI, and seamless integrations, or are manual processes slowing you down?

Take this quick Case Management Maturity Quiz to assess where you stand. In just a few minutes, you'll:

Identify strengths and weaknesses in your compliance processes
Discover opportunities to improve efficiency and compliance
Get tailored recommendations to enhance your case management strategy

Let’s see how your system stacks up—start the quiz now!

Do you have the ability to centralize and view all your data in one place?
1. Not possible at all
2. We have some centralization, but it's incomplete
3. All relevant data is centralized and easily accessible
Are your workflows or case manager configured to your business processes?
1. No, the workflows are generic and not aligned with our processes
2. Some workflows are configured, but they don’t fully align with our needs
3. Our workflows and case manager are fully configured to support our unique business processes
If you need to make a change to workflows, what level of IT/engineering support do you require?
1. Every change requires IT involvement and takes time
2. Some changes can be made without IT, but we still need support
3. We can easily make changes without involving IT
Do you use an AI copilot to automate tasks?
1. No, we don’t use AI copilot or automation
2. We use some automation, but not AI-driven tools
3. We use an AI copilot or AI automation to automate several tasks
How long does it take you to complete a case on average?
1. It takes several days or more
2. It takes several hours
3. We can complete a case in minutes
Are your reports consistently completed according to a template?
1. No, there is no standardized template for our reports
2. We have a template, but it’s not always followed consistently
3. Our reports are always completed according to a standardized template
Can you combine customer communications (related to a case) in your case manager if you have one?
1. No, customer communications are separate from the case manager
2. Some communications are integrated, but it's not seamless
3. All related customer communications are integrated directly into the case manager
Do you have any reporting/metrics on SLAs?
1. No, we do not track SLAs
2. We track some SLAs, but they are not comprehensive
3. We have detailed and accurate metrics for SLA performance
Are all actions logged in an audit log for easy review by auditors?
1. No, actions are not consistently logged
2. Some actions are logged, but it’s not complete
3. All actions are logged, and it is easy for auditors to review
How integrated is your case manager with other systems you have e.g. in terms of automating actions or sending notifications?
1. There is no integration with other systems
2. Some integration exists, but it's limited
3. Our case manager is fully integrated with other systems

Lucinity Headquarters
Borgartún 25
105 Reykjavík
Iceland

Platform

Case Management
Luci AI Copilot
Luci AI Copilot Plugin
Customer 360°
Regulatory Reporting
Transaction Monitoring

Resources

Case Manager Assessment
Insights
Videos and Podcasts
Press
Guides and Downloads
Events
Case Studies
API Documentation

Company

About us
Leadership Team
Work with us
Security
Contact us

Partnerships

Partnerships Program
Microsoft
Resistant AI
Sift
Neterium
Facctum
Knights Analytics

Lucinity Group ehf (561118-1670) is a registered entity in Iceland that fully owns and operates Lucinity ehf (591218-0770) in Iceland, Lucinity UK Limited (12964921) in the United Kingdom and Lucinity US Inc (4592181) in the United States. Lucinity and Make Money Good are registered trademarks of Lucinity ehf

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