How it Works
- Orchestrated Onboarding and KYC: Zenoo enables institutions to build onboarding and perpetual KYC workflows without code, integrating identity checks, sanctions screening, and fraud signals.
- Automatic Case Creation from Onboarding Signals: Exceptions or failures flagged during Zenoo journeys are routed directly into Lucinity’s Case Manager as structured, actionable cases.
- AI-Powered Investigation Support: Lucinity’s Luci Agent runs background checks, triggers follow-up actions, and supports analysts with risk summaries based on Zenoo-sourced data.
- Dynamic, Perpetual KYC: Zenoo initiates re-verification or updates based on lifecycle events, while Lucinity captures and manages these signals for compliance continuity.
- Modular Integration, Full Lifecycle Oversight: Institutions retain full control and flexibility, connecting Zenoo and Lucinity in a plug-and-play model for scalable compliance operations.
Customer Benefits
Bridge Onboarding and Investigation
Bring together your KYC workflows and case management. Route critical onboarding data into investigations, improving traceability.
Stronger Data, Better Outcomes
Start with clean, validated customer data and use it to enrich decisions. Reduce false positives with Luci’s contextual insights.
No-Code, API-First Flexibility
Zenoo’s no-code engine and Lucinity’s open design mean teams can adapt fast, without depending on long IT cycles or vendor lock-in.
Guðmundur Kristjánsson (GK)
Founder and CEO of Lucinity
"Zenoo strengthens our platform by delivering better onboarding data from the start. It improves Customer 360, sharpens case triage, and gives Luci more context to support faster, more accurate investigations."
