Lucinity Recognized in 2025 Gartner® Market Guide for Anti-Money Laundering
Lucinity has been recognized in Gartner’s 2025 Market Guide for AML, highlighting our Case Manager and AI Agent Luci as solutions to investigator burnout and rising compliance demands.
Reykjavík, Iceland – August 11th, 2025 – Lucinity has been recognized in the 2025 Gartner Market Guide for Anti-Money Laundering (AML), authored by Gartner analyst Pete Redshaw and published on August 5, 2025.
We view this report as an excellent recommendation for CIOs and financial crime leaders with a strategic overview of the AML market, including trends, technologies, and representative vendors. It explores how institutions are responding to rising case volumes, AI-driven innovation, and the push for more integrated and effective compliance tools.
Lucinity is included among the AML vendors Gartner sees “most often in discussions with banks for either their current solution or for a proposed replacement (for example, in an RFP).”
The guide notes growing challenges in the industry: “Gartner has heard from banks of numerous instances in 2025 where their case investigators are burning out under an excessive workload and the pressure to resolve it quickly.”
We believe that our Case Manager directly addresses this challenge. It is a unified platform for managing alerts, claims, investigations, and regulatory reporting across AML, fraud, sanctions, and manual cases. It integrates seamlessly with both internal and external systems, giving investigators a comprehensive view of each case and enabling faster, more consistent decision-making.
According to Gartner, “to help reduce the burden on human case investigators, vendors are adding a number of features that can increase productivity, effectiveness and consistency in case investigations. Standard automation has a big part to play here, but more progressive vendors are also adding GenAI for case investigations.”
We also deliver on this with Luci, our embedded AI Agent. Luci automates key investigative tasks such as transaction analysis, money flow mapping, and report generation. It operates autonomously using contextual data and business logic, and is available both within the Case Manager and as a standalone plugin that can be embedded into other systems, giving financial institutions maximum flexibility in deployment.
The report further highlights the growing role of intelligent automation: “To increase productivity and accuracy, modern case investigation modules typically include such capabilities as step-by-step automated workflow, AI assistants, agentic AI, smart allocation, triage for urgency/importance and suggestions for data source prioritization.”
“AI won’t just assist humans. It will change compliance entirely. We’re building toward that vision, with Luci already handling complex investigative tasks today,” said Guðmundur Kristjánsson, Founder and CEO of Lucinity. “We believe that being recognized by Gartner for the depth and completeness of our AML platform and increasingly implementing Agentic AI with our customers is a strong indicator that we’re heading in the right direction."
Lucinity was also recently named one of the top 9 vendors in the 2025 Datos Matrix for Fraud and AML Case Management, a thorough industry report evaluating solutions across client success, features, and real-world impact.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Lucinity
Lucinity is a Reykjavík-based software company founded in 2018. It helps banks, fintechs, and payment companies fight financial crime with greater speed and efficiency. Lucinity’s FinCrime operating system includes Case Manager, Customer 360, Transaction Monitoring, Regulatory Reporting, and the AI Agent Luci—working together to reduce investigation time from hours to minutes.
The platform is user-friendly, configurable, and self-serve, helping compliance teams improve productivity, cut costs, and make auditable, explainable decisions. Lucinity’s customers include Visa, Trustly, Tandem Bank, Finshark, Titan FX, and Arion Bank. Lucinity also invests in AI innovation through Lucinity Labs, which holds patents in federated learning and PII encryption.
Media Contact
Celina Pablo
Head of Marketing
celina@lucinity.com
