Human AI Operations

FinCrime inefficiency stems from manual investigation preparation, not detection. Standardising preparation through Human AI Operations reduces effort, improves consistency, and shifts investigators from reconstruction to decision-making, unlocking scalable capacity without changing governance.

Lucinity delivers Human AI Operations as a managed execution layer, running investigations under SLA while institutions retain full control. Structured workflows, Human AI, and expert validation enable scalable, consistent, and audit-ready FinCrime operations without increasing internal complexity.

FinCrime costs rise because investigation effort increases with complexity, even when risk stays stable. Human AI Operations reduce cost by standardising preparation and execution, removing manual effort and enabling predictable capacity without changing detection or governance.

Lucinity has launched Human AI Powered FinCrime Operations, giving institutions AI-driven investigation capacity. The company also appointed Daniel Pálmason as CEO, with Founder GK moving to Executive Chairman.

I wrote this to share why FinCrime teams are struggling, not because of people, but because the operating model itself is broken. This piece explains how we built our new operating model at Lucinity