Shaping How We Grow: Q&A with Margret on Leadership and Culture at Lucinity
Margret shares why she joined Lucinity now, how she views HR in a scaling company, and her focus on leadership, clarity, and building strong foundations for sustainable growth.
As Lucinity enters its next phase of growth, we’re strengthening the foundations that support how we work and lead. Margret recently joined us as HR Director, bringing a background in psychology and experience from fast-moving organizations. In this conversation, she shares what drew her to Lucinity, how she approaches people leadership, and what she is prioritizing to ensure our culture, structures, and leadership practices scale in a clear and sustainable way.
What attracted you to Lucinity and this role at this stage of the company’s growth?
I was drawn to Lucinity because of its clear purpose, ambition, and high standards. The company is at a stage where culture, leadership, and organizational structures genuinely matter, and where HR can play an active role in shaping how the organization grows. Joining at this point felt meaningful because it offers the opportunity to help build strong foundations as the company scales, while ensuring growth is accompanied by trust, transparency, and a positive employee experience.
How would you describe your role as HR Director?
My role encompasses both strategic and operational responsibilities. I am accountable for aligning people practices with the company’s direction while staying closely engaged with daily operations. I strive to serve as a trusted partner to both leaders and employees by supporting effective leadership, developing practical and well-defined frameworks for performance and development, and ensuring individuals feel heard, supported, and treated equitably. I believe HR delivers the greatest value when it is closely integrated with leadership decisions and the daily employee experience.
Can you share a bit about your background and the experiences that shaped you as an HR leader?
My academic background includes a bachelor’s degree in psychology and a master’s degree in human resource management and work psychology. I have spent much of my career working in fast-moving environments where change was constant, and I have worked closely with both leadership teams and employees across different functions and phases of organizational transitions. Those experiences shaped how I work in practice and reinforced the importance of clarity, consistency, and follow-through, especially during challenging periods. That is how I approach leadership and culture.
What are your top priorities in your first months at Lucinity?
My top priority is to listen and learn, developing a comprehensive understanding of the people, the culture, and the opportunities and challenges associated with Lucinity’s ongoing growth. From there, I will focus on enhancing leadership support, ensuring HR processes scale in a practical and sustainable manner, and reinforcing clear approaches to development, feedback, and working practices. My objective is to help foster an environment where individuals feel trusted, valued, and empowered to perform at their best.
How does strong people leadership support Lucinity’s business and customers?
Strong people leadership creates alignment, trust, and direction, which directly support performance. When people understand expectations and feel supported by their leaders, teams collaborate more effectively and stay engaged. Ultimately, the way people are led internally shows up in the consistency, quality, and reliability that customers experience.
